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The latest reports from users having issues in Queens come from postal codes 11375, 11354, 11103, 11385, 11373, 11372, 11377 and 11356.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 275,125 ratings
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Problems in the last 24 hours in Queens, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Queens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Queens, New York
The most recent Spectrum outage reports came from the following cities:The Bronx, Brooklyn, New York City, Queens, Hoboken, Jersey City, West Hempstead, Union City, North Bergen, Lawrence, Fort Lee, West New York, Lynbrook, Secaucus and Great Neck.
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| City | Problem Type | Report Time |
|---|---|---|
 The Bronx | Internet | |
| Brooklyn | Internet | |
| New York City | Wi-fi | |
| New York City | Internet | |
| New York City | Total Blackout | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Queens, New York
Latest outage, problems and issue reports in Queens and nearby locations:
- camille belesi (@BelesiCamille64) reported fromQueens, New York
@Ask_Spectrum Hi having problems with channel 2 again
- The Larkinater (@the_Larkinater) reported fromBrooklyn, New York
@Ask_Spectrum Yo, come on this is annoying as hell. You have oodles of money fix this ****.
- Fran Saunders (@FranSaunders2) reported fromBrooklyn, New York
@GetSpectrum are you ever going to fix your cable box so that when I switch between channels and I go back to previous channel I go back to live TV? I know you’re aware of this but are doing nothing to fix it
- Anne Cronin (@annecronin) reported fromManhattan, New York
@Ask_Spectrum service is out again in Greenwich Village?
- RBNY SF49er (@luisfloresny) reported fromQueens, New York
@Ask_Spectrum Hi. Is there a problem with your services in 11354?
- Adam Gurri (@adamgurri) reported fromBrooklyn, New York
@Ask_Spectrum is there an outage near 11218
- Matthew Casper (@Caspermatthew) reported fromBrooklyn, New York
@Ask_Spectrum why is CBS unavailable? Please fix this immediately!
- Tim Doherty (@TDo23) reported fromManhattan, New York
@Ask_Spectrum Thanks for confirming that you processed my refund on a gift card and put the liability on a 3rd party that I now have to chase down to access my own money dissolving Spectrum from the process?!? Such a scam. @NewYorkStateAG I was never given any options either. #fail
- Zev Gotkin (@ZevGotkin) reported fromQueens, New York
@Ask_Spectrum Light is on but WiFi not working in Queens. Is there an outage?
- ac@1763 (@ac1763) reported fromManhattan, New York
@Dvano1 @TomScibelli @Ask_Spectrum Its not working. Where my NFL
- MrGriffin2U (@MrGriff2you) reported fromBrooklyn, New York
@Ask_Spectrum When will the outage in the 11209 area code be fixed? I haven’t had internet service since mid afternoon.
- Eileen Lawrence (@EileenLawrence3) reported fromManhattan, New York
@Ask_Spectrum Did you know that the only thing that sucks more than your new Spectrum remote is your new Spectrum cable box?
- Aidan Brain (@Aidan_Brain) reported fromManhattan, New York
. @GetSpectrum I’m in Manhattan and every single day my spectrum internet cuts out for at least 20 minutes. Pls explain is this a modem issue or is it your service??
- DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York
Wow @GetSpectrum after 8 tech visits and 3 hardware changes still subject to rolling blackouts in serviceHope you can pay my salary since you are essentially prohibiting me from being able to work and earnBoss man ain’t too pleased#WFH #spectrumsucks #FridayFeeling
- Tara Cox (@ThisIsTaraCox) reported fromManhattan, New York
Oy @Ask_Spectrum internet has been going out multiple times a day for weeks now. What’s up? Help!
- Ilana Maier (@IlanaMaier) reported fromManhattan, New York
@Ask_Spectrum my internet’s been down all afternoon. What gives?!
- John Quaglione (@JohnQuaglione) reported fromBrooklyn, New York
@Ask_Spectrum If they can’t help people fix their phone service, who are elderly and covid positive, really need to have a plan. Big swing and a miss.
- Kaid Shajrah (@KaidShajrah) reported fromManhattan, New York
@Ask_Spectrum was there an internet outage in Tribeca about an 1 hr ago?
- Mister Patrick (@MisterPatrick1) reported fromManhattan, New York
@Ask_Spectrum I spent 4.5 hours on the phone with your people today only to find out that your customer reps deceived me regarding my service. Where do I send the arbitration request?
- Philip Turner (@philipsturner) reported fromManhattan, New York
36 hours later, still no Internet as @GetSpectrum’s failure continues. No help either from @AskSpectrum. Big snowstorm coming Monday, hoping they get things fixed soon.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- hurryupnbuy (@hurryupnbuy) reported
@GetSpectrum what’s going on with your service the last few days?
- Frances Yates’s Ghost (@yatesghost) reported
@Ask_Spectrum On what planet is it appropriate to send people mail that looks like an overdue bill but is actually just a pink letter begging me to pay for cable TV? I feel so bad for your older customers. Truly disgusting behavior.
- Stephen G Moss (@StephenGMoss89) reported
@ladyxalli @Ask_Spectrum When we have a boat load of stores near by Plus the email I got was never explained other then that was the hold up even tho our bills are up 2 date I’m fact the lady on the phone for y’all said we paid early . we r strongly considering make a switch way to treat loyal customers
- Lycus Grant 😼 (@GrantIsQt) reported
your internet is so ******* awful @GetSpectrum
- Siren and the Sea🛁 (@Sirenandthesea) reported
@Ask_Spectrum is there an outage at 90403?
- Creepy_Pug_Guy (@VincentEdwardo) reported
@GetSpectrum @TENETFilm Lemme get this straight, I over pay for cable and STILL have to pay to watch a ton of annoying commercials? No thanks, I'll stick with Sling or Roku where I pay and don't have to see a bunch of trash scam dealerships and lawyers pollute my TV with their terrible advertising.
- Charles J Messer (@cjmesser81) reported
@ladyxalli @Ask_Spectrum I had to file a complaint would the attorney general still no solution
- Carla Davenport (@carla011863) reported
@AlvarezTWCLabor @TXWorkforce I’m so annoyed with TWC, I supposedly have been over payed 3k in unemployment benefits. My page showed a balance of 765, today I owe 3k. I give up, just trying to get back to precovid. The government is a racket, take from the poor and the poor gets poorer
- ezra (@m0nsterrzz) reported
@GetSpectrum @TENETFilm why is your internet service ****
- Brian Cuyuch (@RagePunk9) reported
@Ask_Spectrum please tell me there's an outage and not my service being horrendous again, guess I'm not attending class since I have no internet!
